United Airlines Officially Bans AI Agents From Booking Your Flights And Checking You In

United Airlines is banning third-party AI agents from booking or changing flights on behalf of passengers, warning that the tools could expose customer information and potentially violate federal regulations. The Chicago-based airline announced the restrictions on Wednesday, November 11, and added them to its Contract of Carriage, allowing it to cancel any reservation made or changed by an AI agent.

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