Network - VibeWire Magazine

8,000 queries to Northern’s WhatsApp services answered by AI in last 12 months

Guest authors
July 16, 2024
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In the first 12 months since customer queries to train operator Northern were answered through a WhatsApp group it has received 8,000 messages.

Southwest Airlines And Archer Aviation Partner On California Air Taxi Network

Guest authors
July 16, 2024
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Both companies signed a memorandum of understanding last week.

CCTV images show horrifying near-misses at level crossings

Guest authors
July 16, 2024
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Network Rail has released video footage showing people risking their lives at level crossings in an effort to ensure people stay safe when using them.

10,000 tickets at 50% discount in East Midlands Railway’s Summer Sale

Guest authors
July 16, 2024
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East Midlands Railway’s Summer Sale tickets offer 50% discounts.

ScotRail and Caledonian Sleeper staff set for strike ballot

Guest authors
July 12, 2024
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The RMT Union has announced that staff at both Caledonian Sleeper and ScotRail will be balloted for strike action. Negotiations over pay have been ongoing, but the RMT says that the operators have both tabled well below inflation offers that did not re…

Northern changes its recruitment process to support neurodivergent candidates better

Guest authors
July 11, 2024
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Northern changes its recruitment process to better support neurodiversity applicants.

More ‘Secret Fare’ train tickets for TransPennine Express passengers

Guest authors
July 11, 2024
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TransPennine Express extends routes available for Secret Fare savings.

Rail worker suffered serious injuries in Bristol rail depot incident

Guest authors
July 11, 2024
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A report has been released today by the Rail Accident Investigation Branch regarding a member of staff being struck by a train at St Philips Marsh Depot in Bristol. The accident took place at around 13:03 on the 26th September 2023. A member of staff, …

Nottingham tram re-liveried to celebrate city’s LGBTQ+ community

Guest authors
July 10, 2024
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Alstom, East Midlands Railway, and Nottingham Express Transit has re-liveried a Nottingham tram to celebrate Pride and the LGBTQ+ community.

Train fares for new Northumberland Line announced

Guest authors
July 10, 2024
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Fares for the new Northumberland Line have been announced by Northern, ensuring passengers have a range of affordable options.