8,000 queries to Northern’s WhatsApp services answered by AI in last 12 months Posted on July 16, 2024 by Guest authors In the first 12 months since customer queries to train operator Northern were answered through a WhatsApp group it has received 8,000 messages.
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In the first 12 months since customer queries to train operator Northern were answered through a WhatsApp group it has received 8,000 messages.