8,000 queries to Northern’s WhatsApp services answered by AI in last 12 months Posted on July 16, 2024 by Guest authors In the first 12 months since customer queries to train operator Northern were answered through a WhatsApp group it has received 8,000 messages.
HS2 Network Rail News HS2 to sell spare data capacity to boost broadband speeds Guest authors August 9, 2024 0 New analysis has shown the homes and businesses near HS2 could benefit from faster broadband thanks to a new project.
Cheshire Crewe Dallam Junction Infrastructure Network Network Rail Preston (Lancs) Rail News video Warrington Bank Quay West Coast Main Line WATCH: Renewing a junction on the railway in Cheshire Guest authors May 6, 2025 0 Train services have resumed after Network Rail renewed a major railway junction in Warrington over the early May bank holiday weekend
Bedford Disruption East Midlands Railway Flitwick Luton Network Network Rail Rail News St Pancras Thameslink East Midlands train services set to be disrupted on several weekends Guest authors February 7, 2025 0 Several weekend closures on the Midland Main Line are due to take place between February and June.
In the first 12 months since customer queries to train operator Northern were answered through a WhatsApp group it has received 8,000 messages.