More than 70 staff from TransPennine Express learn sign language

Dozens of staff at train operator TransPennine Express (TPE) are learning sign language to help make rail journeys easier for hearing-impaired customers. So far, more than 70 colleagues, including conductors and customer-facing teams, have completed a course in basic British Sign Language (BSL). The sessions include teaching everyday phrases such as greetings, numbers and common […]

More than 70 staff from TransPennine Express learn sign language

Dozens of staff at train operator TransPennine Express (TPE) are learning sign language to help make rail journeys easier for hearing-impaired customers. So far, more than 70 colleagues, including conductors and customer-facing teams, have completed a course in basic British Sign Language (BSL). The sessions include teaching everyday phrases such as greetings, numbers and common […]

Little things mean a lot for station improvements

Little things mean a lot when it comes to station improvements, as shown by railway stations served by Govia Thameslink Railway (GTR).

Little things mean a lot for station improvements

Little things mean a lot when it comes to station improvements, as shown by railway stations served by Govia Thameslink Railway (GTR).

£2.7m transformation delivers safer, more accessible experience at Exeter Central

One of the South West’s busiest stations has been transformed by a £2.7m investment – enhancing customer flow and accessibility. Exeter Central, which handles nearly three million passengers per year, now boasts an expanded concourse, smart-ticket gatelines, an open-plan customer assistance desk and brand-new retail space. It has been funded by a special programme designed […]

£2.7m transformation delivers safer, more accessible experience at Exeter Central

One of the South West’s busiest stations has been transformed by a £2.7m investment – enhancing customer flow and accessibility. Exeter Central, which handles nearly three million passengers per year, now boasts an expanded concourse, smart-ticket gatelines, an open-plan customer assistance desk and brand-new retail space. It has been funded by a special programme designed […]