Rail safety education added to England school curriculum

From September, all schoolchildren in England will receive life-saving rail safety education as the subject becomes a mandatory part of the national curriculum. Network Rail and Southeastern, working together as the integrated South Eastern Railway, have introduced virtual reality headsets as part of innovating rail safety lessons for children. The headsets show different railway scenarios […]

First new state-of-the-art DLR train returns to service following enhancements and testing

The first of the new DLR trains has returned to customer service following the completion of modifications and a comprehensive programme of testing and assurance. This is the first of 54 trains which will be gradually introduced to the network, with their performance closely monitored. These state-of-the-art trains will include spacious walk-through carriages, live travel […]

South Western Railway becomes White Ribbon accredited for tackling violence against women and girls

South Western Railway (SWR) has become White Ribbon accredited for its action to tackle violence against women and girls (VAWG).  As part of the accreditation programme, SWR and White Ribbon UK will develop and deliver a three-year action plan to prevent and combat gender-based abuse on trains, at stations and elsewhere on the railway. By becoming White Ribbon […]

Medical Advisory Panel launched to support train driver medical standards

The new Medical Advisory Panel will help ensure that the medical advice for train drivers continues to reflect the latest developments in healthcare and clinical practice. This could help the railway move beyond some traditional medical triggers, such as age-based assessments, towards a more personalised understanding of individual health risk. The railway relies on highly […]

London Waterloo adds dog patrols to security team

Canine colleagues Riley, Buster, and Flo have joined the South Western Railway (SWR) and Network Rail Wessex (NR Wessex) team at London Waterloo, providing extra reassurance for customers and strengthening security at Britain’s biggest station. The dogs began regular patrols this month as part of a three-month trial. While their arrival is not linked to […]

Fewer than half of frontline workers say reporting abuse leads to meaningful action

Fewer than half (48%) of frontline workers believe that reporting customer abuse or aggression leads to meaningful action, according to new research from body-worn camera company HALOS. While 42% say they reported the last serious incident they experienced at work, the findings suggest that speaking up too often leads to little support, limited communication, and […]

Fewer than half of frontline workers say reporting abuse leads to meaningful action

Fewer than half (48%) of frontline workers believe that reporting customer abuse or aggression leads to meaningful action, according to new research from body-worn camera company HALOS. While 42% say they reported the last serious incident they experienced at work, the findings suggest that speaking up too often leads to little support, limited communication, and […]

Lewes derailment: investigation continues

The investigation into yesterday’s train derailment near Lewes is continuing, with specialist teams assessing damage to the railway infrastructure and the Rail Accident Investigation Branch (RAIB) working to establish what caused the incident. A Southern service from London Victoria to Eastbourne derailed just north of Lewes station at approximately 3.55pm on 13 August. Three carriages […]

Train companies and police ramp up efforts to keep public safe through summer

Rail companies and the British Transport Police have stepped up visible patrols and measures to protect the travelling public during a ‘week of action’ in August as emerges that incidents of trespassing and anti-social behaviour the railway have risen by up to 39% in just six months. Anti-social behaviour incidents on the railway in Sussex […]

Train companies and police ramp up efforts to keep public safe through summer

Rail companies and the British Transport Police have stepped up visible patrols and measures to protect the travelling public during a ‘week of action’ in August as emerges that incidents of trespassing and anti-social behaviour the railway have risen by up to 39% in just six months. Anti-social behaviour incidents on the railway in Sussex […]