TransPennine Express (TPE) is helping customers start their journeys with greater confidence by introducing new Passenger Assistance meeting points at stations across its network. The new meeting points provided by the train operator are clear, easy-to-find spaces where customers can meet a member of staff ready to help. They form part of the operator’s Passenger […]
Category: Stations
Management of London Paddington brought under single leadership team
Great Western Railway (GWR) and Network Rail Western (NR) are bringing the leadership of the flagship London Paddington station under a single team as part of a series of moves designed to bring track and train closer together for the benefit of customers. Lauren Clancy has been appointed in the newly-created role of integrated station […]
London Northwestern Railway honours Bedford’s historical roots with train naming
London Northwestern Railway (LNR) has named one of its trains in honour of Bedford’s historical roots, following a competition with a local college. The train, which operates on the Marston Vale Line between Bletchley and Bedford, has been named ‘Brickfield Breeze’. The competition was held in partnership with Kimberley College, Bedford, where students were encouraged […]
Popular ‘Folk on the Flitch Line’ music train event returns next month
People in Essex can travel to the sound of music during a special event on Sunday 3 May. The Essex and South Suffolk Community Rail Partnership has teamed up with train operator Greater Anglia to host ‘Folk on the Flitch Line’ – an evening of folk music on the Witham to Braintree line. There will […]
Official opening marks milestone for Harlington station project
An event has been held to mark the official opening of Harlington station’s new footbridge. The modern structure – designed to last 120 years – provides an upgraded, more durable connection improving the station experience for visitors while also making future maintenance more cost-effective and efficient. Network Rail installed the new bridge at the Thameslink […]
Siemens partners with Aston community to adopt and transform local railway station
Siemens Mobility has become the first corporate partner of Community Rail Network to officially adopt a railway station, joining forces with the local community to transform Aston Station into a vibrant and welcoming hub for residents and visitors. The initiative brought together Siemens colleagues and local volunteers together for a station walkaround to identify environmental […]
Passengers now enjoying step-free access at Tilehurst
Passengers at Tilehurst station are enjoying step-free access to all platforms for the first time after Network Rail installed three new lifts. Access to the Berkshire station has been transformed for passengers with reduced mobility, prams and heavy luggage. The lifts have been added to the footbridge that was built during the Great Western Electrification […]
EMR symbol guides make stations and train journeys easier to navigate
East Midlands Railway (EMR), which is operated by Transport UK, has introduced new station guides designed to make information clearer and more accessible for passengers of all abilities. EMR is the first official Symbol-Friendly operator in the UK and worked with visual communication experts, Widgit Software, to create the guides. The guides use simple language […]
Beeston station transformed thanks to major investment
A celebration event was on Friday 24 April to mark the transformation of Beeston station following more than £7.6 million of investment. Network Rail has completed a £1.36 million project to completely refurbish the waiting shelters and a historical canopy at the 19th century station. East Midlands Railway has also carried out a £250,000 project […]
Beeston station transformed thanks to major investment
A celebration event was on Friday 24 April to mark the transformation of Beeston station following more than £7.6 million of investment. Network Rail has completed a £1.36 million project to completely refurbish the waiting shelters and a historical canopy at the 19th century station. East Midlands Railway has also carried out a £250,000 project […]