Upgraded help point units, more frequent inspections, and improvements to connectivity at unstaffed and remote stations, are among the changes being delivered following the Office of Rail and Road’s (ORR) 2024 report, which identified weaknesses in reliability and inconsistent monitoring of service quality across the network. For passengers, help points are often the only way to speak to a human for assistance when station staff are unavailable, and it is the responsibility of […]
Category: Stations
ScotRail services resume on Glasgow Central Low Level – High Level remains closed
Services which operate via Glasgow Central Low Level are now available to customers, with trains calling at the station. This follows a full site assessment of the low level part of the station. Network Rail, working with the Scottish Fire and Rescue Service and Glasgow City Council, has confirmed that Glasgow Central high level station […]
Upgrades to take place between Whitland and Pembroke Dock
Buses will replace trains for one week from Monday 15 March while Network Rail carries out essential engineering work and accessibility upgrades at Tenby Station. The work will take place between 23:00 on Sunday 15 March and 05:45 on Saturday 21 March, when the railway between Whitland and Pembroke Dock will be closed, allowing engineers […]
Glasgow Central station remains closed as disruption expected to last for days
Glasgow Central station remains closed today (Tuesday 10 March), following the significant fire in a building next to the station on Union Street, with disruption expected to last several for several days. As a result, no ScotRail services will operate to or from Glasgow Central High Level today. Services which normally operate via Glasgow Central […]
Major fire closes Glasgow Central Station
Glasgow Central Station has been closed following a significant fire in a shop next to the station on Union Street. The station will remain closed for the entire day after the major fire caused part of a neighbouring building to collapse on Sunday evening (8 March). It means that no ScotRail services will operate to […]
Passengers warned of disruption ahead of key London Marylebone upgrades
Passengers on the Chiltern Main Line have been warned to check before travelling next weekend (14 and 15 March) as key upgrade work is completed. Engineering teams will be working on a mile-long section of track around West Ruislip station, replacing old rail sleepers with new concrete equivalents, updating track and renewing ballast on the […]
Vital track upgrades between London Waterloo and Clapham Junction planned for Easter
A reduced service will operate between London Waterloo and Clapham Junction over the Easter Weekend, Friday 3 to Monday 6 April, while engineers carry out vital engineering work. Engineers will replace track at London Waterloo used by trains that run towards Reading, Weybridge via Staines, and Windsor & Eton Riverside. Trains for these destinations will […]
New images show progress on HS2’s Curzon Street station
Engineers working for the HS2 project completed the last of more than 2,000 concrete piles that will underpin the foundations of Birmingham’s Curzon Street station this week, as new images were published showing how the public spaces around the building will look. Stretching for more than 400 metres between Moor Street station and Millennium Point, […]
Online virtual tour of Beaulieu Park station will help people travel with confidence
Train operator, Greater Anglia, has launched an online virtual tour of Beaulieu Park rail station to help people plan their journeys and travel with confidence. The tour has been designed to support journey planning, give passengers a clearer picture of the station before they travel, and reduce anxiety about how they will get around. It […]
Small talk saves 2,000 lives in past year
New data reveals that 52% of Brits think small talk is a thing of the past despite more than half of people saying they would appreciate the kind words of a stranger if they were visibly upset. The data is released as Samaritans, Network Rail, and British Transport Police, relaunch their partnership campaign Small Talk […]