A £110,000 investment is helping to tackle cable theft, vandalism, and trespass on the East Coast Main Line through proactive security patrols. The funding has been approved by the East Coast Partnership, a joint initiative between Network Rail and London North Eastern Railway (LNER). It has enabled security company Vital to carry out targeted patrols […]
Category: Crime
Fewer than half of frontline workers say reporting abuse leads to meaningful action
Fewer than half (48%) of frontline workers believe that reporting customer abuse or aggression leads to meaningful action, according to new research from body-worn camera company HALOS. While 42% say they reported the last serious incident they experienced at work, the findings suggest that speaking up too often leads to little support, limited communication, and […]
Fewer than half of frontline workers say reporting abuse leads to meaningful action
Fewer than half (48%) of frontline workers believe that reporting customer abuse or aggression leads to meaningful action, according to new research from body-worn camera company HALOS. While 42% say they reported the last serious incident they experienced at work, the findings suggest that speaking up too often leads to little support, limited communication, and […]
Train companies and police ramp up efforts to keep public safe through summer
Rail companies and the British Transport Police have stepped up visible patrols and measures to protect the travelling public during a ‘week of action’ in August as emerges that incidents of trespassing and anti-social behaviour the railway have risen by up to 39% in just six months. Anti-social behaviour incidents on the railway in Sussex […]
Train companies and police ramp up efforts to keep public safe through summer
Rail companies and the British Transport Police have stepped up visible patrols and measures to protect the travelling public during a ‘week of action’ in August as emerges that incidents of trespassing and anti-social behaviour the railway have risen by up to 39% in just six months. Anti-social behaviour incidents on the railway in Sussex […]
TPE reveals excuses heard from passengers travelling without a valid ticket
From blaming a twin brother to eating the evidence, TransPennine Express (TPE) has revealed some of the more unusual excuses its revenue protection team has heard from passengers travelling without a valid ticket. Among them was a passenger caught using a child ticket for the second time. After being reminded they had already received a […]
British Transport Police trialling live facial recognition at Transport for London stations
British Transport Police (BTP) has launched a trial of Live Facial Recognition (LFR) technology at selected Transport for London (TfL) stations. The TfL-supported trial forms part of ongoing efforts to improve safety across the transport network and help tackle sexual violence, harassment and intimidation, which disproportionately affect women and girls. The use of LFR technology […]
South Western Railway cracks down on ‘short-faring’
South Western Railway (SWR) and Network Rail Wessex (NR Wessex) have launched a major crackdown on ‘short-faring’ – where customers deliberately buy a ticket only for part of their journey instead of paying the correct fare for the full distance travelled – after identifying widespread misuse of barcode tickets and e-tickets by customers deliberately avoiding […]
South Western Railway cracks down on ‘short-faring’
South Western Railway (SWR) and Network Rail Wessex (NR Wessex) have launched a major crackdown on ‘short-faring’ – where customers deliberately buy a ticket only for part of their journey instead of paying the correct fare for the full distance travelled – after identifying widespread misuse of barcode tickets and e-tickets by customers deliberately avoiding […]
South Western Railway cracks down on ‘short-faring’
South Western Railway (SWR) and Network Rail Wessex (NR Wessex) have launched a major crackdown on ‘short-faring’ – where customers deliberately buy a ticket only for part of their journey instead of paying the correct fare for the full distance travelled – after identifying widespread misuse of barcode tickets and e-tickets by customers deliberately avoiding […]