A new partnership between London Northwestern Railway (LNR) and learning disability charity Mencap will boost the community feel of a busy East Midlands train station. Northampton station has been adopted by the charity through its ‘training academy’ programme, which delivers supported internships to people aged 16-24 with learning disabilities or autism. Mencap – a charity […]
Category: Train Operating Companies
Rail Industry Takes to the Trains to Prepare for Transformational Timetable
Colleagues from across the rail industry have joined together to focus on the East Coast Main Line ahead of the transformational December 2025 timetable change – the biggest change in a generation. On Thursday 12 June 2025, colleagues from LNER and Network Rail, as part of the East Coast Partnership, along with industry partners from […]
London St. Pancras Highspeed reports best operational performance in a decade
The UK’s only high-speed rail operator, London St. Pancras Highspeed, has achieved its best operational performance in a decade as reported in its Asset Management Annual Statement. This places the infrastructure manager in a strong position ahead of forecasted growth as passenger demand for international rail travel is expected to triple by 2040, according to […]
New EMR Accessibility Maps help customers navigate stations easier
East Midlands Railway (EMR) has created a new series of Accessibility Maps to help customers get around its stations. The maps offer detailed, user-friendly information about station facilities and accessible features, helping customers with additional needs plan their journeys with greater confidence. They were developed using feedback from members of EMR’s Accessibility Panel – a […]
Wherry Lines CRP and Greater Anglia celebrate Community Rail Partnership’s 25th anniversary
The Wherry Lines Community Rail Partnership (CRP) has celebrated its 25th anniversary with a special event run in conjunction with its local train operator, key partner and core funder, Greater Anglia. Friday 6 June saw guests enjoy a trip on all three Wherry Lines routes between Norwich and Great Yarmouth and Norwich and Lowestoft, on one […]
Proud to serve – LNER takes Coldstream Guards home for their 375th anniversary celebrations
LNER welcomed one hundred Coldstream Guards onboard its 07:00 service from London King’s Cross this morning (Tuesday 10 June 2025). Dressed in their iconic scarlet tunic and bearskin uniform, the soldiers marched through the station and boarded the train to make a very special journey to their hometown of Berwick-upon-Tweed, to celebrate the regiment’s 375th anniversary. […]
Northern engineers bring old train ‘back to life’ for schoolchildren
Engineers working for Northern have brought an old train back to life for a group of schoolchildren, so they can learn about the railways and take turns pretending to drive. The Pacer train was donated to The Dales School in Blyth and lifted onto a short section of track, after it was taken out of […]
Thousands of radar keys sent out to help Northern customers
Customers travelling with Northern can now ask members of staff for a Radar key if they need it to use an accessible toilet. The train operator is providing thousands of conductors and station staff across the North of England with the keys. Customers can use them to open more than 10,000 accessible toilets across the […]
Rail industry unites to tackle safeguarding challenges at national conference
Leading figures from policing, transport and youth services will gather at the National Safeguarding Conference 2025 today (Thursday, May 29) to address some of the most urgent challenges facing passengers and staff across Britain’s rail network. Hosted by publicly-owned, DFTO rail operators, Southeastern Railway and South Western Railway (SWR) at Birmingham Conference and Events Centre, […]
TransPennine Express shows the power of public ownership
New figures, released by TransPennine Express (TPE), a publicly-owned train operator, reveal how the rail operator has delivered a dramatic turnaround under public ownership. Since transferring into public ownership in May 2023, TPE has reduced cancellations by 75%, increased customer journeys by 42%, and grown revenue by 54%. In the last financial year alone, the […]