A new team of railway colleagues have begun working in Scotland’s rail operating centre this week, bringing cross-border operators into the state-of-the-art control room for the first time. The eight train service managers will work within Network Rail Scotland’s railway control centre in the north of Glasgow on a 24/7 basis, and focus on the […]
Category: Train Operating Companies
Castle Class trains to make their last scheduled journeys on the Great Western network
Great Western Railway (GWR) will retire its Castle Class trains following passenger service on Saturday 13 December. The Class 43 locomotives and Mark 3 coaches have been in service on the Great Western network for almost 50 years. Originally introduced in 1976, they were the mainstay of Intercity services across the country. Following the introduction […]
ScotRail launches new voice announcements on Class 380 trains
From Wednesday 10 December, ScotRail customers will be greeted by a familiar Scottish voice when travelling, as the train operator introduces a new voice for on-train announcements on some of its trains. Automated messages have been created from recordings of Paisley-based ScotRail employee, Vannessa Sloan. Vannessa, who works in ScotRail’s customer information team, was chosen […]
LNER funding helps bring River Aire back to life
A project which aims to reduce pollution and improve the water quality in the River Aire has received vital funding from LNER. The Aire Rivers Trust is dedicated to preserving and enhancing the River Aire and its tributaries. Through its Riverfly programme, the charity works with local volunteer groups to monitor eight different groups of […]
South Western Railway achieves double Gold Investors in People accreditation
South Western Railway (SWR) has been awarded the prestigious Investors in People (IIP) Gold Accreditation in both the People and Wellbeing categories, recognising its outstanding commitment in its people, culture and leadership. Investors in People provides internationally recognised standards in people management and employee wellbeing. The double Gold accreditation marks a significant milestone for SWR, […]
Honouring our HR heroes
Deborah Birch, head of HR at Hull Trains, picked up the coveted HR and Recruitment Person Award at this year’s RailStaff Awards. The Award recognises the individuals and teams who have demonstrated exceptional achievements and excellence in the strategic management of human resources and who have explored innovative approaches in attracting, selecting, and nurturing top […]
Huge improvements scheduled for West Coast Main Line over Christmas period
Passengers travelling on the West Coast Main Line this Christmas are being urged to check before they travel ahead of a programme of major railway improvements. Between 25 December and 15 January, thousands of workers from Network Rail and its supply chain will be upgrading sections of the line between London and Cumbria to improve […]
Upgrade work to affect train journeys in Somerset this December.
Network Rail will complete essential engineering work over seven days in Somerset next week, affecting passengers travelling through the Castle Cary area. Over the course of one week, between Monday 8 and Sunday 14 December, track drainage is being replaced next to Somerton Tunnel to help alleviate the risk of flooding on the line between […]
South Western Railway and Network Rail restore full West of England timetable
Hourly train services between London Waterloo and Exeter St Davids have resumed today, Saturday 29 November. South Western Railway and Network Rail have restored the full West of England timetable, after speed restrictions between Gillingham in Dorset and Axminster in Devon were removed earlier this week. The driest spring and hottest summer ever recorded in […]
Mortlake station provides access to mental health support for those in need
South Western Railway (SWR) and Network Rail have unveiled ‘Hub of Hope’ signage at Mortlake station, signposting to local and national mental health services. Hub of Hope is provided by Chasing the Stigma, one of the UK’s largest mental health charities. The signs at Mortlake station are designed to help those using the station who […]