Category: accessibility

A new era of accessibility comes to Abergavenny

Abergavenny station has taken a major step forward in accessibility and inclusivity with the opening of a brand-new footbridge; the first in the station’s history to provide step-free access between platforms. Installed by Network Rail in partnership with Centregreat, this state-of-the-art structure represents a significant investment in the Wales and Borders network, setting a new […]

Greater Anglia improves its Passenger Assist booking process

Train operator for the East of England, Greater Anglia, has become the first train operating company in the UK to introduce a new, streamlined booking process for disabled and older rail passengers requiring assistance. Passengers who prefer to pre-book assistance can now request assistance at the same time as booking rail tickets on the Greater […]

Improved access for all at Lostwithiel station as new ramp opens

Accessibility has been improved for passengers using Lostwithiel station after Network Rail opened a new accessible ramp at the station in Cornwall. The new 22m-long ramp ensures platform two, for trains towards Penzance, is now fully accessible. It allows access from Grenville Road to the platform and avoids using the other access point between the […]

Stannah Lifts enhances accessibility at Shortlands railway station

Shortlands Station becomes the latest station in South East London to benefit from accessibility upgrades with the installation of three new passenger lifts from Stannah. The project focused on installing new passenger lifts to network specifications, enabling seamless access from the station entrance to each platform, as part of a wider project and ongoing effort […]