Avanti West Coast has completed an investment programme totalling nearly £1 million at Wigan North Western station aiming to improve customer experience and creating jobs. Working with Network Rail, the intercity operator has redesigned the main entrance by widening the doors, relocating Ticket Vending Machines, repainting the space and adding new lighting and more CCTV. […]
Category: accessibility
Publicly-owned operators in West Yorkshire announce trial to improve travel for blind people
Publicly-owned train operators serving West Yorkshire are working with West Yorkshire Combined Authority and Network Rail on a trial to improve the travel experience for residents who have a blind person’s travel pass. The pass provides free rail travel for blind people on all LNER, Northern, and TransPennine Express services in the region, as part […]
Octavius awarded contract for accessibility improvements at second Southend station
Network Rail has awarded a second contract to Octavius within a month, this time to improve accessibility at Southend East station for c2c passengers. Plans for Southend East will include two new lifts and a new accessible footbridge, making it easier and safer for all passengers with reduced mobility, pushchairs or heavy luggage to move […]
London Northwestern Railway: Learning disability charity adopts Northampton station
A new partnership between London Northwestern Railway (LNR) and learning disability charity Mencap will boost the community feel of a busy East Midlands train station. Northampton station has been adopted by the charity through its ‘training academy’ programme, which delivers supported internships to people aged 16-24 with learning disabilities or autism. Mencap – a charity […]
New EMR Accessibility Maps help customers navigate stations easier
East Midlands Railway (EMR) has created a new series of Accessibility Maps to help customers get around its stations. The maps offer detailed, user-friendly information about station facilities and accessible features, helping customers with additional needs plan their journeys with greater confidence. They were developed using feedback from members of EMR’s Accessibility Panel – a […]
Stannah Lifts transforms seven Network rail stations with step-free access
Stannah is managing a major accessibility upgrade at several South Western Railway stations along the Wessex route, installing a total of 13 passenger lifts to date. These upgrades are part of a broader initiative across Network Rail’s Southern region, aimed at making stations accessible for all. Funded by the Department for Transport’s (DfT) £350m ‘Access […]