New facilities designed to give disabled customers the confidence to travel by train have been installed at dozens of stations across the North of England. Passenger Assistance Points have been introduced over the last year at 31 stations, including Windermere, Warrington Central, Rotherham Central and Bradford Interchange. Each point is located close to the ticket […]
Category: accessibility
Cutty Sark station to get four brand-new escalators during temporary closure
Cutty Sark DLR station is set to get four new state-of-the-art, energy efficient escalators, providing customers with easier and more reliable access to and from the station. To complete the complex installation in the safest and most efficient way, the station will close until next spring. During the closure use nearby Greenwich station, which is […]
Lancashire trial aims to increase travel confidence of older and disabled passengers
A trial set to take place in Lancashire aims to bring greater confidence to older and disabled people who use the rail network across the North of England. In April, the train operator Northern will test a new scheme that enables people on its services between Preston and Colne to alert the conductor of their […]