Regulator’s review leads to cut in maximum fee for ticket refunds Posted on March 31, 2024 by Guest authors After the regulator found that it costs train operators and ticket retailers less than five pounds to refund an unused ticket, the industry has halved the maximum fee they can charge.
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After the regulator found that it costs train operators and ticket retailers less than five pounds to refund an unused ticket, the industry has halved the maximum fee they can charge.