Northern is working on a trial to see more Welcome Points introduced at railway stations across their network. The units have been developed in partnership…
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The Rail Ombudsman launches new website to improve experience for all users
- Guest authors
- July 9, 2025
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The Rail Ombudsman, part of The Ombuds Group has unveiled its newly redesigned website to better serve users. Created with development support from cloud-based software platform Tizo, the updated site offers a more accessible, intuitive, and informative experience for both consumers and industry stakeholders. Informed by user feedback including dedicated accessibility testing procured by the […]