London Waterloo has received an award for its commitment to aiding Autistic passengers on their journeys
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Satisfaction with assisted rail travel remains unchanged as ORR sets out new operator rating system
The Office of Rail and Road’s (ORR) latest survey shows once again there remain too many instances of passengers not receiving the help they had booked. As part of the regulator’s priorities for the coming year, it will benchmark and rate each operator on its delivery of passenger assistance to better target interventions. More than […]
Siemens Mobility celebrates graduation of DFN Project SEARCH cohort
Siemens Mobility and its partners have celebrated the graduation of the latest cohort from the DFN Project SEARCH supported internship programme at Goole Rail Village, marking a second successful year of helping young people with SEND prepare for meaningful employment. Aglaja Schneider, joint CEO and managing director of Rolling Stock and Customer Services, Siemens Mobility […]
Work to start on new lifts and footbridge ahead of step-free Wellington journeys
Passengers at Wellington station will benefit from easier, step-free journeys as work begins work on a major accessibility upgrade next month. Funded through the Department for Transport’s Access for All programme, and delivered by Network Rail, the scheme will provide two new lifts and a new footbridge, creating an accessible route between both platforms and […]