Booking a flight is easy online for most travelers. Within a few clicks after selecting the desired route, date, travel class and other relevant information, customers are taken to the given airlines payment page and issued a ticket. While this might work for most, the process is not the same for all.
Related Posts
TRU launches communication cards as part of its commitment to delivering a more accessible railway
The Transpennine Route Upgrade (TRU) has placed accessibility at the heart of its transformation of the railway across the North since its inception. The latest example of this commitment is the introduction of new Customer Communication Cards, designed to help break down communication barriers between customers and railway staff. The cards include simple prompts and conversation starters to help […]