Booking a flight is easy online for most travelers. Within a few clicks after selecting the desired route, date, travel class and other relevant information, customers are taken to the given airlines payment page and issued a ticket. While this might work for most, the process is not the same for all.
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Tackley station upgrade to deliver step-free access for the first time
Customers travelling to and from Tackley station are being advised to plan ahead this summer, as improvement work gets underway to make the station fully accessible for the first time in its history. From Friday 12 June, Network Rail will begin installing a new footbridge and lifts, replacing the current temporary structure and making it […]
More than 70 staff from TransPennine Express learn sign language
Dozens of staff at train operator TransPennine Express (TPE) are learning sign language to help make rail journeys easier for hearing-impaired customers. So far, more than 70 colleagues, including conductors and customer-facing teams, have completed a course in basic British Sign Language (BSL). The sessions include teaching everyday phrases such as greetings, numbers and common […]