Booking a flight is easy online for most travelers. Within a few clicks after selecting the desired route, date, travel class and other relevant information, customers are taken to the given airlines payment page and issued a ticket. While this might work for most, the process is not the same for all.
Related Posts
Salford Crescent station upgrades will see weekend railway closure
Passengers travelling between Manchester and Bolton are being advised of changes to journeys this weekend during ongoing upgrades at Salford Crescent station. Network Rail is investing £21 million by building an additional third platform served by a new staircase and lift from the ticket office and footbridge. While construction over recent months has been taking […]
ORR calls for better use of data and communications to improve passenger assistance
The Office of Rail and Road has today published its study into how train operators at busy rail stations communicate and record requests by passengers for assistance. The study found that a dedicated staff app has proven beneficial, but there is much more scope to use data and the technology to make further improvements for […]
Work to make Wandsworth Town fully accessible to start in February 2026
Network Rail and South Western Railway (SWR) will begin work in February 2026 to make Wandsworth Town station in south west London fully step free, improving access for passengers with reduced mobility, parents with pushchairs and those travelling with luggage. The station, which sits between Clapham Junction and Putney, on the SWR route will become […]