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Friday, December 5, 2025

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Category: Customer Management

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  • Customer Management

Telkomsel partners with Tencent and M Cash for KYC palm scanners

  • Guest authors
  • June 25, 2024
  • 0

Indonesian telco Telkomsel says that it has signed a MoU with Tencent Cloud and local digital infrastructure company M Cash Integrasi to explore the adoption of palm scanning technology as a biometric tool to improve customer service.

  • Customer Management

NIGCOMSAT to introduce its very own AI companion

  • Guest authors
  • June 18, 2024
  • 0

An AI-focused partnership between satellite operator Nigerian Communications Satellite Limited (NIGCOMSAT) and technology company Vault Hill described as ‘ground-breaking’ may, for once, justify the term.

  • Customer Management

Google to trial AI-led phone theft prevention in Brazil

  • Guest authors
  • June 12, 2024
  • 0

Google recently published a blog about its sixth annual Google for Brazil event, where it shared news of investments and innovations in the country. Not surprisingly, the innovation that seems to have attracted the strongest press attention has been an…

  • Customer Management

Libya’s Almadar teams with WideBot to deploy AI chatbot

  • Guest authors
  • May 8, 2024
  • 0

Cairo-based AI developer WideBot announced on Tuesday that state-owned Libyan telco Almadar Aljadid will adopt its Arabic conversational AI chatbot platform to improve customer service.

  • Customer Management

Nokia Corteca: adding more value and creating new broadband revenues

  • Guest authors
  • March 27, 2024
  • 0

Last year, Nokia released its Corteca software suite, with the promise of delivering smart broadband for a better experience.

  • Customer Management

Ecuadorian ISP Alfanet partners Axiros for CPE management

  • Guest authors
  • March 19, 2024
  • 0

Alfanet, a prominent internet service provider (ISP) in Ecuador that serves residential and commercial customers across the country, has chosen AXESS 5 ACS (Auto Configuration Server) software from device management solutions company Axiros.

  • Customer Management

AIS and IPification to deliver next-gen phone verification to Thailand

  • Guest authors
  • March 13, 2024
  • 0

Thai operator AIS is in the news again today, this time through the announcement that it is joining forces with IPification to deliver next-generation phone number verification solutions to Thailand.

  • Customer Management

Jordan’s Umniah awards BSS deal to Tecnotree

  • Guest authors
  • February 27, 2024
  • 0

Jordan-based operator Umniah has awarded business support systems company Tecnotree a new multimillion-dollar deal.

Posts pagination

Previous 1 … 3 4
  • Cumbrian rail station to host an afternoon of festive cheer
  • Union Pacific President Beth Whited Celebrates 37 Years with the Railroad and Announces Transition to Company Advisor
  • Union Pacific Unveils Commemorative Lincoln Locomotive No. 1616 with First Trip Planned in May
  • Union Pacific Reports First Quarter 2025 Results

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