Data-driven strategies for customer growth and retention are in the news again – this time thanks to a division of Zain Group, a technology and digital communications provider operating in eight markets across the Middle East and Africa.
Thai operator AIS is in the news again today, this time through the announcement that it is joining forces with IPification to deliver next-generation phone number verification solutions to Thailand.
Amdocs, a provider of software and services to communications and media companies, has announced the successful go-live of the Amdocs Customer Engagement Platform for Philippines service provider PLDT.
Indonesian telco Indosat Ooredoo Hutchison announced on Thursday it has launched a new AI-powered semantic search feature powered by Google Cloud in its customer service apps, which it says will enable smarter and more intuitive digital experiences for…
