SITA and DigiYatra to boost efficiency at India’s airports

Posted on September 24, 2024 by Guest authors

A contactless boarding pass system is set to reduce waiting times and create a better travel experience for passengers at India’s airports, according to air transport technology giant SITA.

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Customer Management

U Mobile to deploy GenAI-powered contact centre solutions from AWS

Guest authors
December 10, 2024
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Malaysian telco U Mobile said on Monday it will deploy contact centre solutions from Amazon Web Services (AWS) based on generative AI in its contact centre after running a successful proof-of-concept (PoC) for the past six months.

Customer Management

Du, Microsoft, Nokia, Khalifa and ITU unveil Arabic telecoms LLM

Guest authors
August 8, 2025
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UAE telecoms operator du says it has partnered with Microsoft, Nokia, Khalifa University’s 6G Research Center, and the International Telecommunication Union (ITU) to launch what it says is the first AI model that serves critical telecom functions relat…

Customer Management

Ooredoo Kuwait upgrades charging system with help from Ericsson

Guest authors
July 22, 2025
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Operator Ooredoo Kuwait has partnered with tech giant Ericsson to modernise its charging system, paving the way, the partners say, for new business opportunities and competitive marketing strategies.

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U Mobile to deploy GenAI-powered contact centre solutions from AWS

Du, Microsoft, Nokia, Khalifa and ITU unveil Arabic telecoms LLM

Ooredoo Kuwait upgrades charging system with help from Ericsson

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