Cairo-based AI developer WideBot announced on Tuesday that state-owned Libyan telco Almadar Aljadid will adopt its Arabic conversational AI chatbot platform to improve customer service.
Data-driven strategies for customer growth and retention are in the news again – this time thanks to a division of Zain Group, a technology and digital communications provider operating in eight markets across the Middle East and Africa.
Egyptian fintech company Fawry has partnered with global communications platform Truecaller, which calls itself the world’s best caller ID and spam blocking app, to provide its customers with a more secure, transparent, and seamless calling experi…
Philippine telco Smart Communications announced on Tuesday it is partnering with Salesforce to create an unified, AI-powered digital storefront for its e-commerce site to improve the customer experience.
