Telkomsel partners with Tencent and M Cash for KYC palm scanners

Posted on June 25, 2024 by Guest authors

Indonesian telco Telkomsel says that it has signed a MoU with Tencent Cloud and local digital infrastructure company M Cash Integrasi to explore the adoption of palm scanning technology as a biometric tool to improve customer service.

Posted in Customer Management

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Customer Management

Pakistan’s Zong unveils homegrown LLM to boost customer service

Guest authors
November 22, 2024
0

China Mobile Pakistan (CMPak), which operates under the brand Zong 4G, says it has developed its own in-house large language model (LLM) designed specifically for customer service support for its telecoms services.

Customer Management

New partnership aims to advance digital innovation in the Gulf region

Guest authors
August 6, 2025
0

Kalaam Telecom Group, a regional provider of digital infrastructure and ICT solutions, has announced a strategic partnership with Silah Gulf, a customer experience and business process outsourcing provider, to jointly advance digital innovation and ele…

Customer Management

AIS and IPification to deliver next-gen phone verification to Thailand

Guest authors
March 13, 2024
0

Thai operator AIS is in the news again today, this time through the announcement that it is joining forces with IPification to deliver next-generation phone number verification solutions to Thailand.

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