Indonesian telco Telkomsel says that it has signed a MoU with Tencent Cloud and local digital infrastructure company M Cash Integrasi to explore the adoption of palm scanning technology as a biometric tool to improve customer service.
A contactless boarding pass system is set to reduce waiting times and create a better travel experience for passengers at India’s airports, according to air transport technology giant SITA.
China Mobile Pakistan (CMPak), which operates under the brand Zong 4G, says it has developed its own in-house large language model (LLM) designed specifically for customer service support for its telecoms services.
An AI-focused partnership between satellite operator Nigerian Communications Satellite Limited (NIGCOMSAT) and technology company Vault Hill described as ‘ground-breaking’ may, for once, justify the term.