Little things mean a lot when it comes to station improvements, as shown by railway stations served by Govia Thameslink Railway (GTR).
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TPE introduces new meeting points at stations to transform accessible journeys
TransPennine Express (TPE) is helping customers start their journeys with greater confidence by introducing new Passenger Assistance meeting points at stations across its network. The new meeting points provided by the train operator are clear, easy-to-find spaces where customers can meet a member of staff ready to help. They form part of the operator’s Passenger […]
Salford Crescent station upgrades will see weekend railway closure
Passengers travelling between Manchester and Bolton are being advised of changes to journeys this weekend during ongoing upgrades at Salford Crescent station. Network Rail is investing £21 million by building an additional third platform served by a new staircase and lift from the ticket office and footbridge. While construction over recent months has been taking […]
EMR partners with charity to improve travel for autistic people
East Midlands Railway (EMR) has undertaken Autism Champions training in partnership with the National Autistic Society. This specialist programme equips selected staff with the knowledge and resources to deliver autism awareness workshops to colleagues across the organisation, with the goal of building understanding, breaking down barriers, and fostering a more supportive environment for autistic customers. […]