Journeys for visually impaired passengers are now safer at stations across Scotland as Network Rail completes a project to install tactile paving on platforms.
The textured surface along the edge of station platforms helps passengers with sight loss identify where it’s safe to stand. The raised, studded pattern can be felt underfoot or with a cane, providing an important warning when approaching the platform edge.
Since 2022, Network Rail has been upgrading its remaining station platforms across Scotland with tactile paving. Helmsdale in the Highlands was the first station completed, and Ardgay became the final installation at the end of last year.
Jonathan Agnew, senior programme manager at Network Rail Scotland, said: “We know that many visually impaired passengers rely on touch and texture to move confidently through stations. That’s why it’s important their experience is consistent and predictable across Scotland, allowing them to focus on and enjoy their journey.
“Scotland’s Railway is for everyone, and completing this work is another step towards making stations easier and more welcoming for all passengers. We’ll continue working with our partners and accessibility groups to shape future improvements, ensuring the network meets the needs of the people who depend on it.”
James Adams, director of RNIB Scotland, commented: “We welcome the news that this programme of tactile paving installations has now been completed across Scotland’s railway stations. For blind and partially sighted people, navigating a busy station can be one of the most stressful parts of a journey. Clear, consistent tactile paving makes a real difference by reducing uncertainty and helping people move around platforms more safely.
“With tactile paving now in place across Scotland’s stations, more passengers with sight loss can travel by train with confidence, independence, and peace of mind.”
Tactile paving is just one of several measures to help passengers travel more easily on Scotland’s Railway. British Sign Language (BSL) totems are also available at five stations including Glasgow Central, Glasgow Queen Street, Edinburgh Waverley, Haymarket and Dundee. The digital displays translate key travel updates and station announcements so Deaf BSL users can access the same information as hearing passengers.
Phil Campbell, ScotRail customer operations director, said: “ScotRail is committed to making Scotland’s Railway accessible for all, and the installation of tactile paving at stations across the country is real progress towards that goal.
“These improvements help ensure visually impaired customers can move around stations more safely and with greater confidence. Working alongside our partners at Network Rail and accessibility groups, we’re committed to continuing to improve the experience for everyone who chooses to travel by train.”
Image credit: Network Rail
