Video Disruption Maps now cover services in North West England
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More than 70 staff from TransPennine Express learn sign language
Dozens of staff at train operator TransPennine Express (TPE) are learning sign language to help make rail journeys easier for hearing-impaired customers. So far, more than 70 colleagues, including conductors and customer-facing teams, have completed a course in basic British Sign Language (BSL). The sessions include teaching everyday phrases such as greetings, numbers and common […]
Make our rail stations accessible, say Northern politicians
Transport for the North asked over 2,000 people across the region to share their experiences using rail stations – especially those living with health conditions or disabilities. What we heard was loud and clear: for too many people, our stations are not accessible enough. That’s not good enough – and we’re committed to fixing it. […]