LNER recorded that over 252,000 people requested passenger assistance on train journeys last year
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Greater Anglia improves its Passenger Assist booking process
Train operator for the East of England, Greater Anglia, has become the first train operating company in the UK to introduce a new, streamlined booking process for disabled and older rail passengers requiring assistance. Passengers who prefer to pre-book assistance can now request assistance at the same time as booking rail tickets on the Greater […]