The draft document also outlines plans to compensate travellers for lost luggage and carries an obligation for carriers to resolve complaints within 30 days. Its introduction was a core recommendation of the recent Aviation White Paper.
Counsel James Hutton SC, acting for administrator Hall Chadwick, also said there is “still a degree of uncertainty” as to whether the carrier can meet existing contractual obligations and added it had “not had time to fully investigate” the termination…