WestJet Chief Executive Officer Alexis von Hoensbroech issued an apology during a meeting of the Canadian Parliament's Standing Committee on Transport, Infrastructure and Communities (TRAN) on Thursday. In the two-hour meeting, von Hoensbroech shared his apology and told members that his airline had created a task force to ensure improvements to its accessibility services.
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London Northwestern Railway (LNR) is raising awareness of support options for neurodiverse passengers as part of Neurodiversity Celebration Week (16 – 20 March). Following the positive reception of LNR’s sensory packs which launched last summer, the train operator is restocking stations with the free bags. Available on request from ticket offices, each pack contains foam […]