Fewer than half of frontline workers say reporting abuse leads to meaningful action

Fewer than half (48%) of frontline workers believe that reporting customer abuse or aggression leads to meaningful action, according to new research from body-worn camera company HALOS. While 42% say they reported the last serious incident they experienced at work, the findings suggest that speaking up too often leads to little support, limited communication, and […]

Fewer than half of frontline workers say reporting abuse leads to meaningful action

Fewer than half (48%) of frontline workers believe that reporting customer abuse or aggression leads to meaningful action, according to new research from body-worn camera company HALOS. While 42% say they reported the last serious incident they experienced at work, the findings suggest that speaking up too often leads to little support, limited communication, and […]

Castle Cary station transformed by £835,000 heritage restoration

Castle Cary station has been returned to its former glory by an £835,000 restoration celebrating the history of the Great Western Railway and its early 20th-century heritage. The station building was officially opened on Monday 17 August by Department for Transport Operator Limited (DFTO) Chair, Sir Andrew Haines. Funded by £560,000 from the Department for […]

ScotRail Class 385 fleet clocks up more than 62 million miles

ScotRail’s Class 385 fleet has clocked up more than 62 million miles since entering passenger service in 2018 – more than 130 return journeys to the Moon. The 70-strong electric fleet had travelled a combined 62,827,366 miles by the end of July 2026, underlining the important role the trains play in connecting communities across Scotland’s […]