East Midlands Railway (EMR), which is operated by Transport UK, has introduced new station guides designed to make information clearer and more accessible for passengers of all abilities. EMR is the first official Symbol-Friendly operator in the UK and worked with visual communication experts, Widgit Software, to create the guides. The guides use simple language […]
Back on March 8th we reported that American Airlines was ‘double catering’ its flights to London Heathrow – meaning that flights heading to the UK capital would carry meals for passengers on the flight returning to the states. It’s not standard practice given most airlines contract a caterer at a major airport like Heathrow to handle meals. And so, after about 2 months, the oneworld alliance member has finally resolved its catering issues at the London area airport.