More than four in five (86%) frontline workers in the UK say customer abuse has caused them stress or anxiety. That’s according to new research from HALOS, a body-worn camera company. The findings suggest the impact often lasts far beyond the incident itself, following them home, disrupting their sleep and changing the way they interact […]
Category: UK
Southeastern urges customers to only travel if absolutely necessary during record heatwave
Southeastern is urging customers to only travel if absolutely necessary as extreme heat is forecast to impact train services across Kent and southeast London on Wednesday and Thursday. The Met Office has issued red and amber weather warnings for extreme heat covering Greater London and Kent this week, with temperatures expected to remain high throughout the week and potentially reach highs of up […]
RAIB publishes Annual Report for 2025
The Rail Accident Investigation Branch (RAIB) has published its annual report covering the period 1 January to 31 December 2025. The report summarises operational and investigative activity undertaken by the Branch during the year. It also highlights five themes which have run through the Branch’s work during 2025. These are: track worker safety, platform safety, […]
RBF welcomes Amaro and Ontrak as corporate partners
Railway Benefit Fund (RBF) has announced that Amaro and Ontrak have joined as Corporate Partners, strengthening its work to support railway workers and their families in times of need. Both companies share a genuine connection to the railway community and approached the partnership with enthusiasm and purpose. Their support will help the charity to reach […]
TfL appoints Amey to Infrastructure Improvement Framework
Amey has been appointed by Transport for London (TfL) to its Infrastructure Improvement Framework, a major programme valued at up to £700 million. Running for two years from June 2026, with the option to extend, Amey will work alongside Costain and Dragados to support the delivery of a pipeline of station upgrades, tram infrastructure and […]
Network Rail says travel only if absolutely necessary during record heatwave
Passengers are being urged to only take essential train journeys to, from or within areas affected by extreme heat – as record June temperatures hit. The Met Office has issued the rare red weather warning for large parts of southern England and Wales, during Wednesday 24 June and Thursday 25 June, with forecasters warning that […]
Railway family responds to fatal Bedford collision
The railway industry is mourning the loss of East Midlands Railway (EMR) driver Shaun Burton following the tragic train collision near Bedford on Friday 19 June. The collision, which occurred south of Bedford near Elstow, involved two EMR passenger services and resulted in around 100 sustaining injuries, 11 serious. Shaun Burton, a mainline driver with […]
Egis appointed to support London transport overhaul
Egis in the UK & Ireland has landed a major contract with Transport for London (TfL), securing a place on the capital’s Professional Services Framework and positioning the firm at the heart of London’s infrastructure ambitions. The multi-year appointment is a strategically significant win for Egis, that opens the door to some of the most […]