A Metro worker has taken a well-deserved retirement after almost 40 years maintaining its signalling system. John Eagle said he was proud to have played his part in the success of the Tyne and Wear Metro over so many decades. John, 66, of Gateshead, has worked on Metro signalling since 1987, but he has now […]
Category: UK
More apprentices join Siemens talent pipeline at Goole Rail Village
Siemens Mobility’s apprenticeship programme has welcomed 25 new individuals across the UK and Ireland. This latest intake contributes to the 175 apprentices currently on programme, building on the 150 who are already enrolled on different apprenticeship programmes. This commitment to developing talent is well-demonstrated at itsGoole Rail Village, where 35 of these individuals are situated, […]
Changes to services at London Waterloo as Network Rail carries out major upgrades
Train services into and out of London Waterloo will change from Saturday 27 December 2025 to Sunday 4 January 2026 as engineers carry out vital upgrades near Queenstown Road Train services into and out of London Waterloo will change from Saturday 27 December 2025 to Sunday 4 January 2026 as engineers carry out vital upgrades […]
Celebrating excellence in customer care
Outstanding customer service is the heartbeat of any successful organisation, and in the rail industry it can define a passenger’s entire journey. The Customer Service Person or Team Award celebrates those who go above and beyond to deliver exceptional experiences. Great service doesn’t just solve problems; it builds trust, loyalty, and long-term confidence in rail […]
Twenty million tonnes of stone moved by rail from Dove Holes Quarry
Victa Railfreight and Cemex UK have celebrated the 20 millionth tonne of aggregates being more sustainably transported by rail from Dove Holes Quarry, in Derbyshire, to be used in major construction projects in UK cities. In 2018 the two companies came together to move aggregates from the picturesque Peak District’s narrow, country roads onto rail, […]
ScotRail launches new voice announcements on Class 380 trains
From Wednesday 10 December, ScotRail customers will be greeted by a familiar Scottish voice when travelling, as the train operator introduces a new voice for on-train announcements on some of its trains. Automated messages have been created from recordings of Paisley-based ScotRail employee, Vannessa Sloan. Vannessa, who works in ScotRail’s customer information team, was chosen […]
Inspiring technology and innovation
Innovation is one of the driving forces behind a safer, smarter, and more efficient railway, and this year’s Innovation & Technology Team or Person Award shone a spotlight on those who continually push the industry forward. The award celebrates the individuals and teams whose technological breakthroughs have delivered meaningful improvements across the network. Whether in […]
LNER funding helps bring River Aire back to life
A project which aims to reduce pollution and improve the water quality in the River Aire has received vital funding from LNER. The Aire Rivers Trust is dedicated to preserving and enhancing the River Aire and its tributaries. Through its Riverfly programme, the charity works with local volunteer groups to monitor eight different groups of […]
South Western Railway achieves double Gold Investors in People accreditation
South Western Railway (SWR) has been awarded the prestigious Investors in People (IIP) Gold Accreditation in both the People and Wellbeing categories, recognising its outstanding commitment in its people, culture and leadership. Investors in People provides internationally recognised standards in people management and employee wellbeing. The double Gold accreditation marks a significant milestone for SWR, […]