Cutty Sark station to get four brand-new escalators during temporary closure

Cutty Sark DLR station is set to get four new state-of-the-art, energy efficient escalators, providing customers with easier and more reliable access to and from the station. To complete the complex installation in the safest and most efficient way, the station will close until next spring. During the closure use nearby Greenwich station, which is […]

Arriva Rail London appoints Charlotte Whitfield as operations director

Arriva Rail London (ARL) has appointed Charlotte Whitfield as the company’s new operations director.  Charlotte joined ARL in 2017 as a general manager and took on the customer experience director role in 2021. Over the past eight years, Charlotte has steered several successful customer experience initiatives, from the introduction of the Night Overground to the […]