Industry studies and data show a significant rise in the number of unruly passenger incidents, both within the US and globally.
Category: Safety
TfL harnesses VR to encourage customers to be active bystanders
On International Bystander Awareness Day (Thursday 13 March), Transport for London (TfL) will harness the power of virtual reality to give people the skills and confidence to support fellow passengers who are being targeted by all forms of abuse and harassment on the network. TfL continues to act against hate crime and sexual offences and […]
ScotRail services resume on Glasgow Central Low Level – High Level remains closed
Services which operate via Glasgow Central Low Level are now available to customers, with trains calling at the station. This follows a full site assessment of the low level part of the station. Network Rail, working with the Scottish Fire and Rescue Service and Glasgow City Council, has confirmed that Glasgow Central high level station […]
Glasgow Central station remains closed as disruption expected to last for days
Glasgow Central station remains closed today (Tuesday 10 March), following the significant fire in a building next to the station on Union Street, with disruption expected to last several for several days. As a result, no ScotRail services will operate to or from Glasgow Central High Level today. Services which normally operate via Glasgow Central […]
Major fire closes Glasgow Central Station
Glasgow Central Station has been closed following a significant fire in a shop next to the station on Union Street. The station will remain closed for the entire day after the major fire caused part of a neighbouring building to collapse on Sunday evening (8 March). It means that no ScotRail services will operate to […]
Search is on for UK innovators to solve four key challenges
The rail industry is calling on the UK’s brightest minds to help shape the future of transport, inviting creators, problem-solvers and disruptors from every corner of the country to help improve sustainability, safety and accessibility across Britain’s rail network. Through Future Labs, the public ownership flagship innovation programme, Britain’s train operators are seeking pioneering solutions […]
Search is on for UK innovators to solve four key challenges
The rail industry is calling on the UK’s brightest minds to help shape the future of transport, inviting creators, problem-solvers and disruptors from every corner of the country to help improve sustainability, safety and accessibility across Britain’s rail network. Through Future Labs, the public ownership flagship innovation programme, Britain’s train operators are seeking pioneering solutions […]
TPE children’s book starring therapy dog Nya helps young rail travellers stay safe
TransPennine Express (TPE) is set to launch a new children’s book featuring Nya, its much‑loved therapy dog, in a bid to help young passengers feel more confident and reassured when travelling by train. Written by the train operator’s safeguarding and crime prevention Lead, Steve O’Callaghan, the story will be released on World Book Day. Nya, a six-year-old German Shepherd […]
TPE children’s book starring therapy dog Nya helps young rail travellers stay safe
TransPennine Express (TPE) is set to launch a new children’s book featuring Nya, its much‑loved therapy dog, in a bid to help young passengers feel more confident and reassured when travelling by train. Written by the train operator’s safeguarding and crime prevention Lead, Steve O’Callaghan, the story will be released on World Book Day. Nya, a six-year-old German Shepherd […]
New DLR trains will return to service by late summer
DLR customers will benefit from the return of the network’s new trains, with a phased reintroduction expected by late summer. This follows significant progress by engineering teams in carrying out detailed investigations, testing, and assurance to ensure the fleet is ready to enter to service safely and reliably. Further detail of the reintroduction will be […]