Trenitalia c2c has fitted each of its 26 stations with life-saving, community-accessible defibrillators. The defibrillators have been installed at stations as part of a route-wide upgrade project, with the units accessible to both local communities and colleagues in case of emergency. Anybody can access and use the life-saving equipment at c2c stations, with the units […]
Category: Train Operating Companies
Great Northern route to City of London becomes UK’s first signals-free commuter railway
The Great Northern ‘Northern City Line’ to the City of London has become the UK network’s first-ever commuter railway to operate without signals at the side of the track, heralding a major milestone in the national deployment of cutting-edge digital technology. These signals were removed from the system at the weekend (17/18 May) as part […]
West Midlands Railway launches mental health charity hub
West Midlands Railway (WMR) and mental health charity, Rethink Mental Illness, have announced the launch of ‘The Hub’ at Wolverhampton Railway Station. From Monday (May 19), Rethink and several other charities will jointly open a new facility to offer services for people in need of additional support and guidance. Located next to the Costa Coffee […]
ORR calls for better use of data and communications to improve passenger assistance
The Office of Rail and Road has today published its study into how train operators at busy rail stations communicate and record requests by passengers for assistance. The study found that a dedicated staff app has proven beneficial, but there is much more scope to use data and the technology to make further improvements for […]
East Kilbride services to resume following major modernisation works
ScotRail services on the East Kilbride line will resume this weekend, following the successful completion of a major programme of modernisation works. From Sunday, 18 May, services between Glasgow Central and East Kilbride will return to normal. Customers are encouraged to check their journey in advance to familiarise themselves with the new timetable. The project, […]
Transport for London and London Trams celebrate their 25th anniversary together
Transport for London (TfL) is celebrating 25 years of modern London Trams and the network’s support of the growth and development of south London, as it launches a customer competition and special 25th anniversary poster campaign. The London tram network originally dates back nearly 160 years, beginning with horse-drawn vehicles. The network was closed in 1952before […]
ScotRail kicks-off a new era in rail communication technology
Trains operating in the Scottish Highlands will offer unprecedented access to satellite technology – transforming how customers can stay connected when travelling with ScotRail. In a UK-first for onboard passenger Wi-Fi, ScotRail has worked with Clarus Networks to design a new system which allows trains operating in rural Scotland to connect with a Low Earth […]
Greater Anglia to be nationalised from October
The Department for Transport has confirmed that Greater Anglia is set to be nationalised on 12 October 2025. The train operator has said that it is committed to ensuring a smooth transition to public ownership and has both the plans and expertise in place to deliver this outcome. In the meantime, it will continue to […]
Greater Anglia to be nationalised from October
The Department for Transport has confirmed that Greater Anglia is set to be nationalised on 12 October 2025. The train operator has said that it is committed to ensuring a smooth transition to public ownership and has both the plans and expertise in place to deliver this outcome. In the meantime, it will continue to […]
LNER customer services moves to new home in heart of Newcastle
LNER has reinforced its commitment to the North East with the opening of its new Customer Solutions Centre in the heart of Newcastle city centre. A hundred and thirty colleagues are now based in offices at 1 St James’ Gate, just a few minutes’ walk from Newcastle Station, following a move from offices in Gosforth. […]