Transport for London (TfL) has revealed that one third of the lifts on its transport network now automatically report when they are out of service, and send real-time updates to TfL’s Journey Planner. and TfL Go app.
Related Posts
TRU launches communication cards as part of its commitment to delivering a more accessible railway
- Guest authors
- August 5, 2026
- 0
The Transpennine Route Upgrade (TRU) has placed accessibility at the heart of its transformation of the railway across the North since its inception. The latest example of this commitment is the introduction of new Customer Communication Cards, designed to help break down communication barriers between customers and railway staff. The cards include simple prompts and conversation starters to help […]
ORR secures improvement package from Northern Trains after accessibility failings
- Guest authors
- March 3, 2026
- 0
Passengers who rely on assistance when travelling with Northern Trains should see improvements to the service over time, after the Office of Rail and Road (ORR) secured commitments from the operator to ensure staff receive disability awareness training and to provide a £550,000 additional package of measures. Northern Trains is currently working on resolving the […]
Publicly owned train operators mark World Hearing Day
- Guest authors
- March 4, 2026
- 0
Train operators in public ownership have marked World Hearing Day (Tuesday 3 March) by highlighting initiatives that have improved the travel experience for deaf, hard‑of‑hearing and British Sign Language (BSL)‑using passengers. The measures include a mix of live interpreter services, AI-powered BSL translation, and speech‑to‑text systems. Central to the train operators’ approach is the availability […]