The eligibility criteria for a Disabled Persons Railcard is being extended, and the application process is being simplified.
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Publicly-owned train operators collaborate to improve experience of deaf passengers
Publicly-owned train operators will collaborate more and share best practice on products and services to improve accessibility on the railway. Robin Gisby, chief executive of DFTO, the body responsible for train operators in public ownership – which already includes LNER, Northern, Southeastern, and TransPennine Express – says as more operators join the group, even more […]