Optus has confirmed an outage in the Hunter Valley region which has affected mobile voice and data services, and may affect triple-zero connectivity.
As of 3pm on Wednesday, the telecommunications company announced that a fibre break in the Port Stephens, Maitland, and surrounding areas had caused disruptions.
“We are responding to a fibre break impacting customers in the Port Stephens, Maitland, and surrounding areas,” the network update said.
“The ability to connect to triple zero may be impacted for some. Optus technicians are onsite working to restore services as quickly as possible.
“We apologise to impacted customers and will continue to provide regular updates.”
The company said that more than 34,000 services may be affected by the disruption.
Optus has confirmed an ongoing outage in the Hunter Valley region which has affected mobile voice and data services, and may affect triple-zero connectivity. Picture: Lisa Maree Williams/Getty Images
It’s understood the outage is likely a result of vandalism and police are investigating the circumstances surrounding a suspected copper wire theft.
The outage comes just weeks after the embattled company suffered two other triple zero outages, one of which was linked to three deaths.
The company’s CEO, Stephen Rue, has faced intense scrutiny over his handling of the crisis but defended his position on Monday.
The board and ceo must now go.
The board and CEO have failed to uphold their responsibilities, and their continued leadership is untenable. For the sake of accountability, transparency, and restoring stakeholder confidence, they must step down immediately !!!