On September 27, 2025, passengers across India flooded X with complaints about Indian Railways, citing hours-long train delays due to operational issues and monsoon disruptions, unclean coaches infested with insects and suffering from seepage, and severe overcrowding sparking conflicts in compartments.
Specific reports included eight-hour delays on Train 11061 and cockroaches in Train 14318’s air-conditioned cars, affecting services from premium Tejas Rajdhani to local trains.
Railway officials, including divisional managers from zones like Northern and North Central Railways, acknowledged the grievances, escalated them for investigations, and directed passengers to the RailMadad portal or helpline 139 for resolutions, amid broader systemic challenges with over 6.1 million complaints logged in the past two years.
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