Train operating company Lumo has given a family a ‘grand day out’ in Edinburgh, to celebrate the launch of the new Wallace & Gromit All Systems Go AR Trail at Dynamic Earth in the Scottish capital.
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ORR proposes change to redress policies when booked assistance fails disabled passengers
The Office of Rail and Road (ORR) says redress claims for failed rail passenger booked assistance should always be assessed on a case-by-case basis, rather than based on ticket price, in a letter sent to the rail industry which seeks views on the proposal. When assistance is delivered, it is usually done well, however there […]