Amdocs and Microsoft support customer service solution for PLDT

Posted on May 9, 2025 by Guest authors

Amdocs, a provider of software and services to communications and media companies, has announced the successful go-live of the Amdocs Customer Engagement Platform for Philippines service provider PLDT.

Posted in Customer Management

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Customer Management

Deloitte and Ookla launch partnership at MWC25

Guest authors
March 3, 2025
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Consulting and professional services giant Deloitte is launching at MWC a collaboration with Ookla, a global leader in connectivity intelligence, aimed at enhancing network performance, services, solutions and insights across the globe.

Customer Management

NIGCOMSAT to introduce its very own AI companion

Guest authors
June 18, 2024
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An AI-focused partnership between satellite operator Nigerian Communications Satellite Limited (NIGCOMSAT) and technology company Vault Hill described as ‘ground-breaking’ may, for once, justify the term.

Customer Management

China Mobile Jiangsu’s AI + BOSS Proactive Service Elevates Customer Experience

Guest authors
November 26, 2025
0

Jiangsu, one of the most economically dynamic coastal provinces in eastern China, has a permanent population of over 85 million and has ranked first nationwide in per-capita GDP for 16 consecutive years. Its 13 cities boast diverse cultural heritages a…

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