Amdocs and Microsoft support customer service solution for PLDT

Posted on May 9, 2025 by Guest authors

Amdocs, a provider of software and services to communications and media companies, has announced the successful go-live of the Amdocs Customer Engagement Platform for Philippines service provider PLDT.

Posted in Customer Management

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Customer Management

Mastercard addresses ID security in Africa and payments ecosystem development in Syria

Guest authors
September 26, 2025
0

In a busy week for the payments giant, Mastercard has announced an extended digital identity partnership in Africa and a memorandum of understanding (MoU) relating to a national payments ecosystem in Syria.

Customer Management

Nokia and e& UAE demonstrate network slicing for gaming

Guest authors
December 23, 2024
0

Nokia has announced that servicer provider e& UAE is the first in the world to use its slicing solution to create a dedicated end-to-end network slice capable of meeting the speed and latency demands of today’s gaming applications.

Customer Management

Orange launches pan-African customer experience initiative

Guest authors
April 18, 2025
0

Pan-African operator Orange says it has launched the first-ever ‘My Customer, My Boss’ initiative simultaneously in its 17 subsidiaries in Middle East and Africa.

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Mastercard addresses ID security in Africa and payments ecosystem development in Syria

Nokia and e& UAE demonstrate network slicing for gaming

Orange launches pan-African customer experience initiative

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