Amdocs, a provider of software and services to communications and media companies, has announced the successful go-live of the Amdocs Customer Engagement Platform for Philippines service provider PLDT.
Amid rising competition and market saturation, CSPs must embrace innovative strategies and new business models to reach targeted segments with tailored services.
Philippine telco Smart Communications announced on Tuesday it is partnering with Salesforce to create an unified, AI-powered digital storefront for its e-commerce site to improve the customer experience.
UAE telecoms operator du says it has partnered with Microsoft, Nokia, Khalifa University’s 6G Research Center, and the International Telecommunication Union (ITU) to launch what it says is the first AI model that serves critical telecom functions relat…