Amdocs and Microsoft support customer service solution for PLDT

Posted on May 9, 2025 by Guest authors

Amdocs, a provider of software and services to communications and media companies, has announced the successful go-live of the Amdocs Customer Engagement Platform for Philippines service provider PLDT.

Posted in Customer Management

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Customer Management

Ecobank and Google Cloud collaborate on financial services in Africa

Guest authors
July 4, 2025
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Pan-African financial services group Ecobank and cloud computing services company Google Cloud have announced what they call a groundbreaking collaboration aimed at transforming financial services with advanced analytics and AI and driving digital empo…

Customer Management

China Mobile Jiangsu’s AI + BOSS Proactive Service Elevates Customer Experience

Guest authors
November 26, 2025
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Jiangsu, one of the most economically dynamic coastal provinces in eastern China, has a permanent population of over 85 million and has ranked first nationwide in per-capita GDP for 16 consecutive years. Its 13 cities boast diverse cultural heritages a…

Customer Management

Fintechs partner to address Egyptian payment needs

Guest authors
January 27, 2026
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Mogo, an Egyptian provider of consumer finance solutions, has announced the signing of a strategic cooperation agreement with Geidea, a Saudi-headquartered premier electronic payments company, to address the Egyptian payment market.

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Fintechs partner to address Egyptian payment needs

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