East Midlands Railway have increased the number of stations where customers can take a virtual tour to make them familiar with station layouts.
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ORR proposes change to redress policies when booked assistance fails disabled passengers
The Office of Rail and Road (ORR) says redress claims for failed rail passenger booked assistance should always be assessed on a case-by-case basis, rather than based on ticket price, in a letter sent to the rail industry which seeks views on the proposal. When assistance is delivered, it is usually done well, however there […]
Existing ramped entrances to be closed at Deighton station
From Sunday 8 June, the ramped access entrances to Deighton station will be closed whilst Transpennine Route Upgrade engineers deliver major upgrades. Access to the station will be temporarily diverted to the rear of the houses on Whitacre Street – the route will include a number of steps and a temporary footbridge so that customers […]