As the 2024 Paralympic Games close in Paris, it seems fitting that Australia’s Melbourne Airport launches the nation’s first dedicated service to assist passengers who need extra help navigating the airport. The airport has opened four Mobility Hubs at strategic locations, which will be staffed by Travellers Aid personnel.
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Greater Anglia improves its Passenger Assist booking process
Train operator for the East of England, Greater Anglia, has become the first train operating company in the UK to introduce a new, streamlined booking process for disabled and older rail passengers requiring assistance. Passengers who prefer to pre-book assistance can now request assistance at the same time as booking rail tickets on the Greater […]