As the 2024 Paralympic Games close in Paris, it seems fitting that Australia’s Melbourne Airport launches the nation’s first dedicated service to assist passengers who need extra help navigating the airport. The airport has opened four Mobility Hubs at strategic locations, which will be staffed by Travellers Aid personnel.
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More than 70 staff from TransPennine Express learn sign language
Dozens of staff at train operator TransPennine Express (TPE) are learning sign language to help make rail journeys easier for hearing-impaired customers. So far, more than 70 colleagues, including conductors and customer-facing teams, have completed a course in basic British Sign Language (BSL). The sessions include teaching everyday phrases such as greetings, numbers and common […]