The Kiwi carrier posted a net post-tax profit of NZ$106 million for the first half of the 2025 financial year off the back of NZ$155 million in pre-tax earnings, towards the upper end of its guidance from November 2024.
On average, the Flying Kangaroo took 97 days to finalise a customer complaint last year, compared to 19 for Rex, 18 for Jetstar and 16 for Virgin Australia. Qantas says it has since improved its time to 15 days in the second half of last year and 11 da…