Northern has started a trial of a free app that shows customers their way around railway stations without the need to ask staff for help.
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Deaf passengers help Thameslink and Great Northern overcome barriers to travel
Govia Thameslink Railway (GTR), which operates Great Northern and Thameslink trains, took deaf passengers from Cambridge on a return trip to Stevenage to gain feedback on what needs to be done to make independent travel easier. Accessibility Improvement Manager Vincent Duffy joined five members of the Cambridge Deaf Association and their interpreters, its CEO Andrew […]