Northern has started a trial of a free app that shows customers their way around railway stations without the need to ask staff for help.
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Positive progress made at Hertford North’s Access for All scheme
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- February 13, 2026
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Progress continues at pace on accessibility upgrades at Hertford North, helping to make the station more inclusive and welcoming. The project involves installing a new lift to platform 1, providing all passengers – particularly those with limited mobility, heavy luggage or pushchairs – with a step-free, more accessible route to the platform. There is already […]
More than 70 staff from TransPennine Express learn sign language
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- June 19, 2026
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Dozens of staff at train operator TransPennine Express (TPE) are learning sign language to help make rail journeys easier for hearing-impaired customers. So far, more than 70 colleagues, including conductors and customer-facing teams, have completed a course in basic British Sign Language (BSL). The sessions include teaching everyday phrases such as greetings, numbers and common […]
London becomes even more accessible with two additional step-free stations
- Guest authors
- September 11, 2026
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London’s transport network becomes more accessible this week, with two more stations having opened new step-free routes. This is the latest progress in the Mayor of London and Transport for London (TfL)’s drive to make London’s transport network as accessible as possible. A new step-free entrance to Surrey Quays station is now open, giving London […]