In its half-year earnings guidance to investors, the carrier advised that up to six Airbus neo aircraft and up to four 787 Dreamliners have been out of service in the first half of the 2025 financial year, due partially to global delays in engine maintenance.
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14 Hours Lying Flat: United Polaris Passenger Pays $7,400, Gets Just $500 For Broken Seat
- Guest authors
- June 21, 2026
- 0
A United Airlines passenger has recounted her experience of flying in a faulty Polaris seat with the Star Alliance carrier last October. The woman, named Cathy, purchased two business class (Polaris) seats to Beijing – the 2nd ticket for her adult daughter.Cathy was unfortunately forced to sit in a broken seat for the entire journey despite paying $7,388 per ticket. United’s compensation offer after the passenger complained? $650 in vouchers.