Northern delivers disability training commitments after ORR intervention

Northern Trains has overhauled the way it manages the training of its staff to support disabled passengers following an investigation by the Office of Rail and Road (ORR), earlier this year. ORR found the train operator had failed to deliver the required disability awareness training for its passenger-facing staff, as it commits to do in […]

Rail safety education added to England school curriculum

From September, all schoolchildren in England will receive life-saving rail safety education as the subject becomes a mandatory part of the national curriculum. Network Rail and Southeastern, working together as the integrated South Eastern Railway, have introduced virtual reality headsets as part of innovating rail safety lessons for children. The headsets show different railway scenarios […]