From the pulpit to the platform: Meet the former vicar building Lumo’s community connections on the West Coast

When Lumo went looking for someone to lead its partnerships across its new West Coast route, it wasn’t searching for someone with years of sponsorship experience or a marketing background. Instead, it hired a former vicar. Someone who had spent the past seven-and-a-half years walking station concourses, supporting railway staff through everything from bereavement and […]

TRU launches communication cards as part of its commitment to delivering a more accessible railway

The Transpennine Route Upgrade (TRU) has placed accessibility at the heart of its transformation of the railway across the North since its inception. The latest example of this commitment is the introduction of new Customer Communication Cards, designed to help break down communication barriers between customers and railway staff.  The cards include simple prompts and conversation starters to help […]

Track maintenance to impact trains between Cheltenham Spa and Lydney this Sunday

Passengers travelling between Cheltenham Spa and Lydney are being urged to check their journeys before travelling this Sunday (9 August) as Network Rail carries out essential track maintenance work to keep the railway running safely and reliably. Engineers will be working around the clock from 11pm on Saturday 8 August until 6am on Monday 10 […]

Railway reopens through Chipping Sodbury following major resilience upgrade

Direct trains are running again between Bristol Parkway and Swindon this morning after Network Rail completed a four-week programme of work to improve the railway for passengers and freight users.  Extensive work has been completed in and around Chipping Sodbury tunnel to improve the reliability and resilience of the railway, including major track renewals, drainage […]

Met Office guide helps industry prepare for severe space weather

New guidance from the Met Office and the Department for Transport highlights how space weather can affect communications, navigation and other technologies used across the transport sector, helping operators better understand and prepare for potential impacts. The newly-published guidance, available for free via a Met Office space weather user account, joins together expertise from the […]

Severn Valley Railway suspends steam services during hot and dry weather

The Severn Valley Railway (SVR) has announced that, because of the continuing period of exceptionally hot and dry weather and with little rainfall forecast, it is suspending all steam-hauled services until further notice. Heritage diesel locomotives will haul all passenger services, allowing the railway to continue operating while significantly reducing the risk of lineside fires. […]