Cutty Sark DLR station is set to get four new state-of-the-art, energy efficient escalators, providing customers with easier and more reliable access to and from the station. To complete the complex installation in the safest and most efficient way, the station will close until next spring. During the closure use nearby Greenwich station, which is […]
Category: People
Arriva Rail London appoints Charlotte Whitfield as operations director
Arriva Rail London (ARL) has appointed Charlotte Whitfield as the company’s new operations director. Charlotte joined ARL in 2017 as a general manager and took on the customer experience director role in 2021. Over the past eight years, Charlotte has steered several successful customer experience initiatives, from the introduction of the Night Overground to the […]
Marc Hurn appointed managing director of VTG Rail UK
VTG Rail UK has appointed Marc Hurn as its managing director. Marc has been promoted into the role from his previous position as the sales and marketing director of the company, which he had held since 2023. He takes over from Colin Denman, who has been promoted to the position of chief customer service Officer […]
Network Rail boss Sir Andrew Haines announces retirement
Sir Andrew Haines, chief executive of Network Rail, has advised the board that he has decided to retire from the company in October 2025. Sir Andrew Haines joined Network Rail in August 2018. During his seven years as chief executive, Andrew has maintained a relentless focus on putting passengers first to make Network Rail a […]
Railway worker uncovers 150 years of family history linked to the rail industry
A railway booking office clerk from Buckinghamshire has spoken about her family’s incredible 150-year association with the rail industry on the latest edition of London Northwestern Railway’s (LNR) popular “On The Rails” podcast. Eileen Rogers has worked in the industry for thirty years. Starting out in catering on the first-class carriages for Intercity trains, she […]
New managing director appointed for Network Rail’s Eastern region
Ellie Burrows has today officially started her role as managing director for Network Rail’s Eastern region. She joins with over 20 years’ rail industry experience, having previously served as managing director for Network Rail’s Southern region, where she oversaw one of Britain’s busiest rail networks carrying more than 1 million passengers daily. Ellie delivered significant […]
Railway Mission Appoints New Trustee, Mameri Ese, to Strengthen Support for Rail Industry Workers
The Railway Mission is pleased to announce the appointment of Mameri Ese as a new Trustee, bringing with her a wealth of experience in project management, financial stewardship, and workplace well-being. Mameri’s background in the rail industry, coupled with her passion for mentoring and personal development, makes her an invaluable addition to the Mission’s leadership […]
Jake Kelly returns to Network Rail to head up NW&C
Jake Kelly is returning to Network Rail’s North West & Central Region (NW&C) as its new regional management director. With over 25 years in the rail industry, Jake brings a wealth of track and train experience in regional, national and strategic roles. Starting today (Monday 24 March), Jake has set out his three priorities for […]

