Station safety teams are being used in the West Midlands to help resolve issues before they can delay passengers’ journeys. The teams – being used at 30 stations between Wolverhampton and Coventry, between Lichfield and Bromsgrove, and at some stations between Solihull and Langley Green – are being used on platforms and trains to provide […]
Category: Rail News
Greater Anglia improves its Passenger Assist booking process
Train operator for the East of England, Greater Anglia, has become the first train operating company in the UK to introduce a new, streamlined booking process for disabled and older rail passengers requiring assistance. Passengers who prefer to pre-book assistance can now request assistance at the same time as booking rail tickets on the Greater […]
