London Waterloo adds dog patrols to security team

Canine colleagues Riley, Buster, and Flo have joined the South Western Railway (SWR) and Network Rail Wessex (NR Wessex) team at London Waterloo, providing extra reassurance for customers and strengthening security at Britain’s biggest station. The dogs began regular patrols this month as part of a three-month trial. While their arrival is not linked to […]

Fewer than half of frontline workers say reporting abuse leads to meaningful action

Fewer than half (48%) of frontline workers believe that reporting customer abuse or aggression leads to meaningful action, according to new research from body-worn camera company HALOS. While 42% say they reported the last serious incident they experienced at work, the findings suggest that speaking up too often leads to little support, limited communication, and […]

Fewer than half of frontline workers say reporting abuse leads to meaningful action

Fewer than half (48%) of frontline workers believe that reporting customer abuse or aggression leads to meaningful action, according to new research from body-worn camera company HALOS. While 42% say they reported the last serious incident they experienced at work, the findings suggest that speaking up too often leads to little support, limited communication, and […]

Lewes derailment: investigation continues

The investigation into yesterday’s train derailment near Lewes is continuing, with specialist teams assessing damage to the railway infrastructure and the Rail Accident Investigation Branch (RAIB) working to establish what caused the incident. A Southern service from London Victoria to Eastbourne derailed just north of Lewes station at approximately 3.55pm on 13 August. Three carriages […]

Train companies and police ramp up efforts to keep public safe through summer

Rail companies and the British Transport Police have stepped up visible patrols and measures to protect the travelling public during a ‘week of action’ in August as emerges that incidents of trespassing and anti-social behaviour the railway have risen by up to 39% in just six months. Anti-social behaviour incidents on the railway in Sussex […]

Train companies and police ramp up efforts to keep public safe through summer

Rail companies and the British Transport Police have stepped up visible patrols and measures to protect the travelling public during a ‘week of action’ in August as emerges that incidents of trespassing and anti-social behaviour the railway have risen by up to 39% in just six months. Anti-social behaviour incidents on the railway in Sussex […]

Siemens donates defibrillators to Scotland train stations

As part of Siemens Mobility’s ongoing work in Scotland the company has donated two defibrillators to South Gyle and Dalmeny stations through a partnership with ScotRail and Street Soccer Scotland. With around 3,700 out-of-hospital cardiac arrests occurring in Scotland each year, rapid access to a defibrillator is critical, increasing survival rates by 50 –70% if […]

Siemens donates defibrillators to Scotland train stations

As part of Siemens Mobility’s ongoing work in Scotland the company has donated two defibrillators to South Gyle and Dalmeny stations through a partnership with ScotRail and Street Soccer Scotland. With around 3,700 out-of-hospital cardiac arrests occurring in Scotland each year, rapid access to a defibrillator is critical, increasing survival rates by 50 –70% if […]

Siemens donates defibrillators to Scotland train stations

As part of Siemens Mobility’s ongoing work in Scotland the company has donated two defibrillators to South Gyle and Dalmeny stations through a partnership with ScotRail and Street Soccer Scotland. With around 3,700 out-of-hospital cardiac arrests occurring in Scotland each year, rapid access to a defibrillator is critical, increasing survival rates by 50 –70% if […]