Telent, the UK’s leading critical infrastructure technology provider, has been appointed by Govia Thameslink Railway (GTR) to maintain CCTV systems and ticket office intruder alarms across the Thameslink and Great Northern estate, and Passenger Help Point (PHP) services across the GTR southern stations. As part of the asset management contract, the team at Telent will […]
Category: Train Operating Companies
Telent Secures Contract to Oversee Maintenance of Customer Information Systems Across Govia Thameslink Railway Network
Telent, the UK’s leading critical infrastructure technology provider, has been appointed by Govia Thameslink Railway (GTR) to maintain CCTV systems and ticket office intruder alarms across the Thameslink and Great Northern estate, and Passenger Help Point (PHP) services across the GTR southern stations. As part of the asset management contract, the team at Telent will […]
Arriva Group to invest in new battery-hybrid train fleet, enhancing UK rail sector
Arriva Group announced today an order for nine cutting-edge battery hybrid trains to replace its entire Grand Central fleet, providing a major boost to regional economies and offering passengers more comfortable, greener travel options. The order for 45 Hitachi Rail ‘tri-mode’ cars, which have the flexibility to run on electrified and non-electrified tracks, along with […]
Chris Fowler appointed as Managing Director for GTS
Chris Fowler will take on the role as Managing Director for GTS, the future operator of the Elizabeth line. GTS is a joint venture between Go Ahead, Tokyo Metro and Sumitomo Corporation and will be responsible for operating the Elizabeth line from 25 May 2025. Chris joins GTS from Govia Thameslink Railway (GTR) where he […]
Arriva Rail London appoints Charlotte Whitfield as operations director
Arriva Rail London (ARL) has appointed Charlotte Whitfield as the company’s new operations director. Charlotte joined ARL in 2017 as a general manager and took on the customer experience director role in 2021. Over the past eight years, Charlotte has steered several successful customer experience initiatives, from the introduction of the Night Overground to the […]
New report highlights ScotRail’s £4 billion contribution to Scotland
Ahead of the third anniversary of ScotRail’s return to public ownership, a new report by Steer – a transport and infrastructure consultancy – has revealed ScotRail’s £4 billion contribution to Scotland’s economy. The independent analysis outlines the train operator’s contribution to supporting jobs, driving regional growth, and making Scotland’s society and economy greener. The findings […]
Journey changes between Birmingham and London Marylebone this weekend
Passengers planning to travel between Birmingham and London Marylebone this weekend are being warned of changes to services while engineering upgrades take place. The work, which will help provide better and more reliable journeys for passengers and freight services, means the railway will be closed at certain locations along the Chiltern main line on Saturday […]
Lancashire trial aims to increase travel confidence of older and disabled passengers
A trial set to take place in Lancashire aims to bring greater confidence to older and disabled people who use the rail network across the North of England. In April, the train operator Northern will test a new scheme that enables people on its services between Preston and Colne to alert the conductor of their […]
Railway worker uncovers 150 years of family history linked to the rail industry
A railway booking office clerk from Buckinghamshire has spoken about her family’s incredible 150-year association with the rail industry on the latest edition of London Northwestern Railway’s (LNR) popular “On The Rails” podcast. Eileen Rogers has worked in the industry for thirty years. Starting out in catering on the first-class carriages for Intercity trains, she […]
Contactless ticketing hits 250,000 taps in record time
c2c has announced that pay as you go with contactless ticketing continues to be a massive hit with customers, with over a quarter of a million taps in and out made at new contactless stations on the c2c network since being launched. From Sunday 2 February, customers have been able travel across the entire c2c […]